Retail Software Training & Implementation
Implementing Cervello across your retail operation lays the foundation for tangible performance gains. It offers an impressive degree of granular control, allowing your EPOS software and till system to be tailored to your business processes - and making it incredibly fast and straightforward for employees right across your organisation to learn and use.
Till Configuration
Optimise interfaces – Cervello makes it easier for users to do their jobs effectively. Message polling allows predefined messages to be displayed at the Point of Sale, while every workstation is assigned a role and interfaces to relevant peripherals.
Speed up transactions – setup quick key entry on your Point of Sale, accelerating till transactions and throughput efficiency.
Control system and workstation settings – with Cervello you can control everything down to the default virtual keyboard language and screen configuration, Each workstation has a network mac address and is assigned to a specific role within the overall system architecture.
Further retail software settings
Customise menus and receipts – customise the base menu to add in other applications and create a menu structure that delivers exactly the look and feel you want. Receipt layouts are equally tailorable, with flexible output options.
Determine employee privileges – implement management policies and add a new dimension to system security. Employee roles and privileges are established within Cervello, authorising and allowing specific functionality. These roles and privileges are mapped onto the workstation assignment, ensuring application security
Manage employee information – Cervello aids your HR management by setting-up system users individually and providing secure log on facilities. It records personal information like contact details and payroll numbers, and includes a Time Clock tool enabling users to clock in and out of work. This offers the potential for integration with third party applications such as payroll or labour scheduling tools.
Look after customers – Cervello handles everything from a simple customer database through to individual customer accounts, opening the way for targeted marketing activities using third party marketing products. Maintenance can be done at any location and the customer database can be shared with all of your trading sites.
Manage Inventory – products are at the heart of the Cervello suite, putting the information you need right at your fingertips. Settings for a comprehensive list of attributes help you manage complex product portfolios effectively, while optional serial number tracking enables you to track items as unique products.
Leverage discounts – Cervello enables you to leverage discounts to achieve marketing and sales goals. Advanced controls allow for special prices to be offered during defined periods - Cervello automates the promotion, ensuring your customers are always charged the correct price.